Crashes HDs, drains battery, does not work as described, as INTRUSIVE as MALWARE. BeWare!

Waste of money. I can’t believe they created this application for local network Apple/Mac-ONLY. THIS IS USELESS FOR REMOTE & AWAY FROM OFFICE CAREERS!

This software is, version 3.7.2 ($80.00 purchase) is the worst purchase I’ve made since moving to Apple’s product line-up in 2005. Remote Desktop from all other vendors out-perform this product out-of-the-box. I feel so sorry for Apple with this product, it has so much potential, however, for true network administration and true technical/software administration and management, this product does not assist, it henders all work by wasting time, not having compatibility with RDP-enabled systems- truly a sad product priced higher than every Remote Desktop Management tool in the market today.

I read reviews for previous versions of ARD and came to the conclusion that I must give it a try, the remote desktop I’ve been using, actually 4 versions that are excellent, are not allowing me to do one thing that I wanted. Well, Apple Remote Desktop not only doesn’t do what I want, it is only available, partially works for LOCAL LAN/WAN - APPLE MAC-ONLY (barely), whereas, every single remote management system I use allows me to access any computer from anywhere in the world, which I truly thought was default with REMOTE DESKTOP applications! Unbelievable that this product is hailed as the top product for Apple Macintosh and it only / barely allows local management. This is the most appauling app for that one “manage another Apple Mac on your LAN IF configuration is absolutely precise” reason.

I was told by Apple that a new fix was being launched that will fix the above issues, that was on the day I purchased this app, 3.5 months ago from today- 1APRIL2014. I waited months for new releases and also was given advise from Apple that an engineer would assist me in making this software work, the software doesn’t work and Apple’s engineers never contacted me. This is the worst application purchase to date. I have to use Microsoft for every task-oriented and business-oriented product/service that Apple should work flawlessly and seamless. Such a pity.

Here is the person who made promises to swoop in and review then enlighten me with Genius instructions, Apple seems to not follow through as of 2012-today;

November 13, 2013
“Hello, My name is Jackie. I am with iTunes Customer Experience and I noticed you posted a recent review on the Mac App Store. We would like to gather more information about the issue you described in your post for Apple Remote Desktop. A member of the engineering team will be contacting you within 3 business days.

Regards,
Jackie

iTunes Customer Experience

No one ever assisted, after 3.5 months of updates to ARD, ARD also crashed a hard drive under apple care warranty then crashed the OSX on another HD. It’s buggy, when closed it hangs the system, causes errors within system files, drains the battery regardless of being open or closed. Once installed, there is no totally removing the intrusive files.

Buyer beware !

_Voila about Apple Remote Desktop