Never really worked well for me in any version

I bought this about 3 years ago, and it’s been so-so at best over the years. There’s nearly always that last little problem that prevents controlling the screen of another Mac. On the other hand, regular screen sharing from the finder using Back to My Mac is rock solid in comparison. What also doesn’t help are the non-specific error messages that are phrased like “an error has occurred”. That would be okay in a 1.0 version, but not in 3.7.2.

Two not-so-great “goodies” of this version: On one machine running OS X 10.9.2, I can’t make a custom installer because “an unknown error has occurred”. Gee, thanks! On another, it worked, but when I install it and then connect to it from my 3.7.2 app, it says that the other machine is running ARD version 3.7.1.

I’m not getting the feeling that this software is seriously supported and tested. It’s extremely fragile. Overall, after many years of very mixed experiences with it, I wouldn’t consider this viable in a professional environment.

Apple is capable of making great hardware and software. This needs to be made way more robust, like Back to My Mac.

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