stopped working

When it works, it works pretty well. I would have given it 4-5 stars, but I’m giving it 3 stars because it stopped working recently, and the fix is kind of ugly.

I am running it on OS X El Capitan v 10.11.6. But one day, it refused to launch and it would say "The Remote Desktop administrator software failed to start due to an unexpected error. The Remote Desktop software may not be installed correctly or the computer may require a restart.” [Quit]

Apparently this is not a new problem, but Apple does not seem to have a robust fix.
I have not changed anything! It was working fine before. I also tried re-installing it but still no luck.
what worked for me was to remove /var/folders/zz but you can do this only if you disable system integrity test by booting into recovery partition (Cmd-R on startup), boot into terminal, type csrutil disable and reboot.

Software shouldn’t be this fragile! Especially for pricy apps…

wife’s tech support about Apple Remote Desktop, v3.8