Wasted money, client creation does not work

I have made multiple attempts to resolve the failure of this tool to create a client installer, wasted many hours with Apple technical support, and multiple ‘experts at the genious bar but nobody at Apple seems to know how to solve the issue of the application failure to create a client installer.
This bug has been around for years and Apple is ignoring the issue and not fixing it.
This is the first negative review I write about an Apple product, but this product and the lack of technical support for it deserves it.

Ariel_at_LA about Apple Remote Desktop