USELESS UNLESS MACHINES ON SAME NETWORK!

Somehow, I missed the part about “best way to manage machines on your NETWORK” and thought this would allow me to provide remote support for another machine (my mother’s). I realized my mistake as soon as I installed and opened it up but it was ALREADY TOO LATE to get my money back! It’s ineligible for a refund, even 2 minutes after purchase. I’ve complained to the Apple Store. Will take this review down or revise as appropriate if I can find some resolution with them. Note to others that there is a free app called Team Viewer that allows remote support for machines that are not on your network.

zizanyab about Apple Remote Desktop